Terms & Conditions

Effective Date: 01 October 2024

Welcome to EvoNem Jumla, the wholesale arm of EvoNem Health Group Limited! We provide pharmaceuticals and personal care products to pharmacies and healthcare providers in Tanzania through our website and mobile app. 

These Terms & Conditions ("Terms") govern your use of our platform and services. Please read them carefully before accessing or using our services.

1. Acceptance of Terms
   By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services. You must be at least 18 years old and a licensed pharmacy or healthcare provider in Tanzania to use our services.
    

2. Registration of Accounts
   To access certain features of our platform, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account
    

3. Orders and Payment
   To place an order, you must select the products you wish to purchase and checkout using either the secure payment gateway. We also accept payment through [Bank transfers & Mobile Money]. All orders are subject to availability and verification. We reserve the right to cancel or refuse any order at our sole discretion.
    

4. Delivery and Returns
   Delivery times will vary depending on your location and the products you order. We will use commercially reasonable efforts to deliver your order within the estimated timeframe. You may be responsible for any import duties or taxes on your order. You may return certain products within [return period] days of purchase, subject to our return policy.
    

5. Intellectual Property
   The content on our platform, including text, graphics, logos, and trademarks, is the property of EvoNem Jumla or its licensors and is protected by copyright and other intellectual property laws. You may not use any of our content without our express written permission.
    

6. Disclaimer of Warranties
   Our services are provided "as is" and without warranty of any kind, express or implied. We disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
    

7. Limitation of Liability
   We will not be liable for any damages arising out of your use of our services, including, but not limited to, direct, indirect, incidental, consequential, and punitive damages.
    

8. Indemnification
   You agree to indemnify and hold harmless EvoNem Jumla, its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising out of your use of our services.
    

9. Governing Law and Dispute Resolution
   These Terms will be governed by and construed in accordance with the laws of The United Republic of Tanzania. Any dispute arising out of or relating to these Terms will be submitted to the exclusive jurisdiction of the courts of The United Republic of Tanzania.
    

10. Termination
    We may terminate your account or your access to our services at any time, for any reason, with or without notice.
     

11. Entire Agreement
    These Terms constitute the entire agreement between you and EvoNem Jumla with respect to your use of our services.
     

12. Amendments
    We may amend these Terms at any time by posting the amended Terms on our platform. Your continued use of our services after the posting of the amended Terms constitutes your acceptance of the amended Terms.
     

13. Contact Us
    If you have any questions about these Terms, please contact us at [info@evonemhealth.co.tz].
    Additional Terms for Mobile App:
    
    If you access our services through our mobile app, the following additional terms apply:

    • ​You must have a compatible mobile device and operating system.
    • Standard data and messaging rates may apply.
    • We may collect information about your use of the mobile app, including your location and device information.
       

​We hope these Terms & Conditions are clear and informative. If you have any questions, please do not hesitate to contact us.

Thank you for choosing EvoNem Jumla!